Privacy Policy

Introduction

This Privacy Policy (“Policy”) defines how Stake777.casino collects and processes, through the website https://stake777.casino (“Website”), the personal data of the player (“Player”, “User” or “you”). Personal Data means any information by which the Player can be identified directly or indirectly, such as name, address, online ID, gender, financial data, etc. (“Personal Data”). This Policy also defines the rights of the Player regarding their Personal Data.

You must read this Policy before using the Website. By using the Website, or by registering or sending us an inquiry through the Website or by mail, the Player accepts this Policy. If you do not accept this Policy, do not use the Website.


This Policy is an integral part of and applies together with the Website’s General Terms and Conditions (“GTC”). Terms not defined herein have the same meaning as defined in the GTC. Therefore, it is necessary to read and understand the GTC in addition to this Policy.

We are committed to actively protecting privacy and providing secure, legally compliant services. This Policy is composed of the following sections:


Who Controls the Data?

The Company controls the processing of Personal Data.


How Can I Submit Questions About Data Protection?

Please review our FAQ section and this Policy. In any case, you may send any questions regarding this Policy to the following email address: …………………………………. Our teams and the Data Protection Officer (DPO) will address your inquiry with due care.


What Type of Personal Data Does the Company Process?

Based on the activities and services chosen on the Website, we will process, in whole or in part, the following data:

  1. Data related to the activity of a guest user which may include, for example: device data, source and destination data, user number, gaming transactions, and online payment numbers. These data are processed anonymously;
  2. Data provided by the Player during account creation. This may include, for example: nickname, email address, date of birth.
  3. Data related to the activity of a registered account on the Website which may include, for example: device data, source and destination data, username, player ID and account password, gaming transactions, online payment data (debit and credit cards), data provided to customer service (including emails and phone calls);
  4. Data that may be provided by governmental authorities or authorized third-party companies in order to execute the GTC, fulfill legal obligations, and exercise our legal rights;
  5. Data collected through cookies during the use of the Website, including when logged out. For more information on cookies and their management, please refer to our Cookies Policy;

For What Purposes Are the Personal Data Processed?

We process the data for the following purposes:

  1. to operate the Website, including the configuration and functioning of both registered and guest accounts;
  2. to ensure data accuracy for verifying age, preventing fraud, cheating, or money laundering, reducing commercial risks, and protecting the reliability of our games. These activities may include a level of semi-automatic profiling based on registration data and gaming activity;
  3. to fulfill the Website’s GTC;
  4. to process online payments with third-party payment services and/or financial institutions;
  5. to provide customer support;
  6. to comply with laws and regulatory obligations or respond to requests from governmental authorities. This mainly concerns financial laws;
  7. to protect our rights, including those of related parties. In some cases, we may deem it necessary, even in good faith, to record and disclose data for: (i) protecting, enforcing, or defending our legal rights, privacy, security, or property, (ii) protecting public and Player safety, privacy, and security, or (iii) managing commercial risk;
  8. to improve the security, services, and functionalities provided by the Website. This may include research, surveys, optional feedback requests, internal training, and affiliate services;
  9. to complete potential mergers or the sale of assets. If we sell all or part of the business or assets, or are involved in a merger or transfer, we may disclose and transfer your data to the other parties involved;
  10. to inform the Player if the data are processed for different purposes or by other parties.

On What Legal Basis Are the Personal Data Processed?

The processing of the data is based on the following:

  1. Sections (1) to (5) are necessary for the performance of the Website’s GTC and are therefore mandatory;
  2. Section (6) is required by law and is therefore mandatory;
  3. Sections (7) to (9) are based on our legitimate interests, including the management of commercial risk and the protection of the reliability of our products. These interests are adequately balanced with the Player’s interests, as the processing is carried out within the strictly necessary limits. You may object to such processing at any time as provided in this Policy;

For How Long Are the Data Retained?

Unless a different period is necessary or authorized by law, or we have reason to believe that a different period is needed, the following retention periods and criteria apply:

  1. Data collected for the purposes indicated in sections (1) to (9) are retained during the performance of the Website’s GTC, plus the retention period defined or permitted by applicable laws after the conclusion of the services;
  2. For further questions, you may contact us at the email address provided in this Policy.

Security and Privacy Measures

We process the data using electronic tools that are partially or fully automated and protect them with appropriate security measures. Activities that may have significant legal effects, such as profiling-based decisions, always include human intervention and/or a final human decision. We employ appropriate legal, administrative, technical, personnel-related, and physical measures to protect data from loss, theft, unauthorized use, disclosure, or alteration.

Credit card payments are processed in accordance with PCI DSS (Payment Card Industry Data Security Standard).

The Website may contain links to and from partner networks. If you follow a link to one of these websites, please note that they have their own terms and privacy policies. We assume no responsibility for their content. Please review those terms and policies before submitting any information.


Who Has Access to the Personal Data?

Data may be processed by recipients located inside or outside the European Economic Area (EEA), subject to the following limitations:

  • our employees who are responsible for processing and safeguarding the data;
  • our parent company, certain sister companies, and third-party providers engaged to provide the services under the GTC (for example, for payment and marketing services or for our legitimate interests). This includes employees, associates, agents, subcontractors, and product suppliers;
  • governmental authorities to ensure compliance with legal obligations. This may include, where applicable, reporting suspected fraudulent or criminal activity and responsible gaming cases to the competent authorities or authorized third parties.

Third-party access to the Player’s data is limited only to the information necessary to perform their function on our behalf or as required by law. They are bound by confidentiality and data protection obligations as required by law and as deemed necessary by us.

You may contact us for further information on who processes the data.


Are the Personal Data Transferred Abroad?

We do not transfer data outside the EEA unless appropriate safeguards are in place.

Some non-EEA countries are recognized by the European Commission (EC) as providing an adequate level of data protection. The list is available here: http://ec.europa.eu/justice/data-protection/international-transfers/adequacy/index_en.htm

In the event of data transfers to countries not considered adequate by the EC, we will implement the necessary safeguards to protect the data in accordance with data protection laws, such as the standard contractual clauses adopted by the EC under the EU General Data Protection Regulation 2016/679 (the "Privacy Regulation").


Data May Be Processed Outside the EEA to Provide Certain Website Services:

Some data will be processed in the United States, depending on the payment service chosen by the Player and the activities undertaken by that payment service.

You may contact us for further information.


What Are the Rights of the Player Regarding Personal Data?

At any time, the Player may:

  1. obtain confirmation of the existence of Personal Data. This information is provided primarily in the account;
  2. learn the origin, purpose, and method of data processing, and the logic applied to electronic processing. This information is provided in this Policy and when using the Website’s features;
  3. request that any relevant data be updated, corrected, or supplemented through our customer service;
  4. withdraw consent to data processing at any time. This does not affect the lawfulness of processing based on consent previously given. This can be done through specific tools, for example, by unsubscribing or via an opt-out procedure;
  5. request to restrict the processing of data in cases where:
    1. the Player contests the accuracy of the data until we have taken the necessary measures to correct or verify them;
    2. the processing is unlawful but the Player does not wish for the data to be deleted;
    3. we no longer need the data for the purposes for which they were provided, but require them to establish, exercise, or defend a legal right; or
    4. the Player has objected to data processing based on our legitimate interests, pending verification if we have legitimate reasons to continue processing;
  6. object to data processing, including processing based on our legitimate interests and (where applicable) decisions made entirely by automated means. Such a request may result in the termination of the services offered;
  7. request the deletion of data without undue delay. Such a request may result in the termination of the services offered;
  8. receive a digital copy of the data provided, if the Player wishes to transfer them to another service provider. This is done through our customer service; and
  9. file a complaint with the data protection authority.

Unless otherwise provided, these services are offered by submitting a written request. They are free of charge; however, in some circumstances, we may charge a reasonable fee and fully or partially refuse the request. We will do our best to accommodate your requests. However, there may be limitations regarding the anonymized data we process, and in some cases, other legal obligations or third-party rights may take precedence.

The Player’s requests will be processed within one month of receipt. This period may be extended by up to two additional months depending on the complexity and number of requests.


Modifications to the Policy

This Policy is effective from the date indicated in the header. We may make further modifications due to business developments or legal and regulatory changes. The Player will be informed in advance in the event of significant modifications.